…Welcome to LWK Kitchen’s kitchen blog site and thank you for visiting! Choosing a new kitchen is an exciting time for people and a chance to explore new layout ideas, styles, colours and kitchen finishes. However at LWK Kitchens we are aware that the multitude of options, jargon and technicalities can sometimes become confusing or stressful. This is why we set up a kitchen blog to offer further assistance in addition to our main website. Through the blog we hope to offer clarity, ensuring kitchen shopping is the enjoyable experience it is meant to be! So here you will find ideas, inspiration, advice and information on new products and design trends. We will also provide answers to some of the most common questions we get asked about kitchens.
About LWK Kitchens (….and me!)
My name is Jen Wilson and I have been working within the kitchen industry with LWK Kitchens for the last 9 years. LWK Kitchens is a London based kitchen company who specialise in the design, supply and installation of luxury German kitchens. All of our innovative designs are manufactured by German engineers using high quality materials, and finished to an exceptional standard. This is followed up by a first-rate kitchen installation service. On our main website you will find details of all of the services we offer, including our full kitchen product range and styles, as well as many examples of our previous kitchen projects.
Via this blog it is my intention to share useful, interesting and impartial information. Each and every blog post is researched and written by me, and provided on the basis of industry knowledge, customer feedback , my own experiences as well as those of the expert team around me. If you have any questions, need help with something specific, or perhaps have a suggested topic for me to write about then I would love to hear from you, so please feel free to Contact me.
In the meantime, happy kitchen shopping everyone!….
LWK Kitchens Testimonials
“We are really happy with our kitchen and LWK!”We are really happy with our Hacker kitchen and LWK! We came across LWK online and visited their Marble Arch showroom. I was really impressed with the quality of the kitchens and the appliances and worktops they offered. Toma, our designer was really great- I changed the design many times and she was always on board and extremely helpful! During the whole process we had a great communication with everyone on the team and the whole process was stress free and ...the result is amazing.
Mqrr Mqrr 13/01/2017
“Beautiful kitchen and fantastic service”LWK helped plan a fab kitchen, the person I dealt with came great ideas for storage options and overall look. They were extremely patient dealing with me as The measurements I had were incorrect and the person I dealt with and another person helped to resolve this problem. The service provided once the kitchen was delivered was absolutely fantastic. In particular one lady who could not have been more helpful. I had problems with worktop cut out for the tap and both this lady and the worktop fabricator were so kind and went out of their way to resolve this even though it was not their fault. I really cannot recommend them enough. From start to finish they worked to help me get the kitchen of my dreams and I am not disappointed. My only regret is that I did not get them to install the kitchen as well.
“The designer was absolutely amazing”The Initial design consultation was done in a very professional and friendly way. It was very detailed and the designer - Lilly was absolutely amazing. She knew her products, and her technical knowledge was vast. She made me feel very comfortable, and had some very clear ideas. Her thought process is very methodical, and helped me to understand the design process. She is a real asset to the company!
Vimal Raghwani 10/10/2016
“Wonderful kitchen and very professional service”Our kitchen was installed in Feb 2016, exactly on schedule and just a few months after sitting down with the designer for the first time. From the first moment we entered the showroom, we felt assured by the professionalism and helpfulness of the LWK team. They patiently helped us explore a number of options for what is in reality a rather small kitchen, making the most of storage and space-saving features. The communication from the company was always first class and the installation occurred exactly to schedule and completed on time. There were a few minor hiccups along the way (wrong oven installed, missing end piece, faulty tap, etc) but they were all handled expertly and fixed immediately. Our installer and plumber even made an unscheduled Sunday morning visit to tighten up a single grub screw! All in all, we were extremely happy and wouldn't hesitate to recommend the company to anyone looking for a high quality kitchen and professional, courteous service.
“I would 100% recommend LWK to anyone looking to purchase a new kitchen.”Having visited various kitchen suppliers we decided on choosing LWK due to their professional, friendly approach and inspirational collection of kitchen designs and worktops. Their kitchens are superb quality and the service from design advice to installation has been exceptional. Throughout the whole process we received excellent communication and an outstanding aftersales service. I would 100% recommend LWK to anyone looking to purchase a new kitchen.
“Beautiful New Kitchen”Very pleased with our new kitchen. It looks exactly as I visualised it. LWK offered us a great deal on both kitchen furniture and appliances. No project is without hitches, and I cannot say that our kitchen project was seamless. The most important thing is that LWK were always in control and very quick to find solutions. The project co-ordinator was absolutely brilliant and completely switched on. I will not have any hesitation in recommending LWK.
“Brilliant”Fantastic. A “big thank you” for all your support and great design. I love my new kitchen. The quality of the cupboards and finish is of high quality. My worktop is stunning and admired by many. Your customer service/project coordinator is excellent, prompt and efficient. I would recommend LWK to my family and friends..
“I will definitely be recommending the experience so far to all my friends.”The Canary Wharf showroom was a joy to visit and the advice on textures, appliances and colours as well as design has been amazing. I will definitely be recommending the experience so far to all my friends.
R. Rollason 22/06/2016
“New Kitchen from LWK”From inception to completion we have been delighted with the service and quality of both the internal staff at Canary Wharf through to the individual fitters who all were incredibly flexible particularly the actual cabinet fitter who was having to work around the builders. Delighted with the result, better than we anticipated !!
“Stunning”Absolutely fantastic. Great value for money, wonderful support and superb design. I will use LWK in the future and would recommend to anyone. I can't recommend this company highly enough. If only all companies and individuals were so good. The fitter was amazing and the attention to details immaculate. The quality of the cupboards, finish etc is just unbelievable quality and product for the price. I chose the more expensive worktop which made a difference. Design is a strong point.
“Great kitchen. Lots of admirers”Great kitchen, I have already been recommending LWK to friends and would happily use again on my next renovation project! If you are in the market for a high quality kitchen designed the way you want, then LWK are much better than the high street chains and DIY stores, I've bought from both in the past. They had some great design ideas, provide a well rounded service with plenty of help and follow-up.
“New Kitchen”I had a very positive experience with LWK Kitchens. From the initial meeting to after the kitchen had been fully installed and assembled. THe customer service was excellent despite my many phone calls and emails. I changed my mind quite a few times about the initial design, but the LWK representative who I was working with was so patient and obliging in answering my questions and sending the revised designs in double quick time. As a disbaled customer, they were very sensitive and mindful about how I wanted the appliances to be positioned within the overall design.
“A transformation beyond what we thought possible”When we first approached LWK Kitchens we had already visited a number of other kitchen companies, each of which had produced nice designs but which we felt lacked wow factor, and which weren’t different enough from our existing kitchen. We appreciate our kitchen is small but we still felt there was more that could be done with the layout - and this is what LWK gave us! Their design was much more inspiring than the others, and this has carried through into the finished result- we absolutely love our kitchen’s new look! The space also feels bigger than before, and the new layout makes everything so much easier to use. As I went to post this review I was surprised to see a few negative comments about the installation service as we found everything went really smoothly, and we were kept informed of all progress/updates at every step of the way. From design through to installation it has felt like no detail has been overlooked; we are delighted with the end result and would not hesitate in recommending LWK to others.
“The only show in town!”We decided to go with LWK after an excellent first meeting. The designer was able to translate onto paper our thoughts and ideas for our space. He intelligently guided us through the planning - giving reasons why certain ideas could be improved. This quality of service exceeded our previous planning visits with other companies tho' the kitchen price was comparable. The quality of he kitchens was evident in the showroom. It took longer than we had expected to get to final order stage so this should be factored on top of order lead times. When our kitchen passed from planner to project manager we were less clear about who to communicate with, initially. Our main project manager was, however, very efficient and carried out snag visits without prompting - ordering replacement items where necessary. Our schedule of fitting crossed a bank holiday and change of delivery dates were not always passed to our kitchen fitter. The fitters were a local firm and worked to a very high standard. We have a beautiful, logically functioning kitchen. LWK worked hard to ensure we were happy with the process and we are very happy with the result!
“best German kitchen value for money”I have been looking for a kitchen for 6 months been to wrens, local kitchen company. no where near german kitchens. LWK money well spent- quality brilliant- staff outstanding and professional. treated with respect will recommend this company to friend and family.
alfie patel 05/11/2014
"Abs Kitchen extension”I never imagined that a kitchen extension was really as demanding and stressful as heard but it was even worse ! And that is why I am glad I went ahead with LWK - they were amazing right from the start to the end, customer service, product knowledge is clearly visible and this helped with building trust and confidence. It is inevitable that you will hit problems even after endless hours of planning, measuring and what matters is how those are resolved and LWK did their part. I would have no hesitation in recommending LWK !!
“Beautiful kitchen, great design / installation service”We had a very positive experience with LWK. We were able to work closely with the designer on development of the plan for our kitchen. We appreciated the designer's honest and clear approach in telling us what would or wouldn’t work for our small kitchen, and why. This was really important given the space constraints, and anything different would have simply wasted everyone's time! We were also very happy with the detail in the quotation that we received, which included not only the usual pretty photos but also detailed specs and dimensions. This was key for us, as we were removing the old kitchen ourselves and needed to work closely with traders to prepare the kitchen. Our dedicated project manager worked with us to oversee the fitting and resolve any snags and issues. The quality of the kitchen cabinets and drawers themselves are fantastic, and we love all the Neff appliances!
“I am 100% satisfied with the quality of work from start to finish.”The design was well interpreted and executed to our specification. The kitchen fitter was professional, punctual and very efficient. We have a lovely kitchen and I would highly recommend LWK. Thanks guys.
“Highly Recommended”Quality service throughout the design and installation phase (thank you), delivered on time, communicated well, top end finish and fantastic aftercare all at a reasonable price. Without a doubt, I would highly recommend.
“Brilliant quality and service at reasonable prices”We found out about LWK through my parents who used them and raved about the quality and service. We had our whole kitchen re-designed by them and found that the service we received was second to none. The quality of the kitchen was also great and at a very reasonable price compared to their competitors. LWK will not charge you for the final amount until you are 100% happy with every final detail which was very re-assuring. The transition between the designer and the installers was on the whole smooth. We had a few issues with a hot tap that was installed but understand that LWK are unlikely to continue using that supplier because of the issues we had with it. They did offer to change the hot tap for us however. I was very pleased with everything and have already recommended LWK to several of our friends and family.
“Brilliant product and service from start to finish!”If you are looking for a contemporary kitchen, LWK offer a fantastic German brand which represents great value for money. In my opinion, kitchens from the likes of Homebase and even John Lewis are of really quite poor quality and can still cost £25k anyway! LWK are kitchen specialist who are not a 'jack of all trades' and nothing was ever too much trouble. From initial contact with the designer in the stunning showroom right through to completition, the experience was an absolute pleasure. People forget that good service is such a vital part of purchasing and installing a new kitchen and they have been exceptional! I work in the kitchen industry and would highly recommend LWK.
C Deering 28/10/2013
“Life Changing”…but then you needed to have seen what it was before. Having lived for 7 years with no oven and taps that didn’t work in a 1980′s run down kitchen it is hard to believe that the new modern shiny kitchen is really ours. It wasn’t all plain sailing and we had a few interface issues between the builders and the kitchen installation, but for me the test of a good company is how they help you solve these issues. LWK were friendly responsive and came back without quibbling to sort out the few minor hitches. It can be quite traumatic putting in a new kitchen (especially with other building work going on) so great to have a company who will help you through it. Overall we’re very satisfied.
“Smooth and efficient”We selected LWK after numerous visits to other kitchen companies . We greatly appreciated the curteous and unhurried process we experienced at LWK . There was never any problem in visiting the Marble Arch / Canary Wharf showrooms so as to tweak the design and arrive at the most cost effective solution . We always received the best of service from Jeff and that continued throughout the fitting process with Claire and Tom when eventually the kitchen was fitted earlier this year . The fitting process was totally painless and the minor snags were rectified promptly . Overall a very good experience and we would recommend the company to any of our friends.
“Excellent kitchen and helpful advice”Due to mobility problems I was having difficulty using my old kitchen, particularly cupboards below worktop height. I visited three companies which all had very good reviews and obtained plans and quotes from them. LWK’s quote was in the middle of the three but I chose them because the designer understood what I was trying to achieve and offered helpful suggestions throughout the design stage. Another reason was that the Hacker units are very well made.
The kitchen is now in and working well. Everything went according to plan and on schedule. Brian the fitter did a very good job. The only snag was a problem with part of the quartz worktop but this was resolved by the worktop supplier very quickly.
I don’t have any negative comments to make, everything has gone well and I am very pleased with the result.
Tim from Oxfordshire 27/07/2013
“Great value and good service”The measure of a good company is how it deals with problems and on this basis I do recommend LWK. The person who looked after the design and initial sales process was a delight to deal with throughout. He endured our many changes to the specification and slight hysterias about making the right choices with charm, patience and equanimity. The job was then smoothly passed on to the installation team and they delayed the kitchen install date without any quibbling due to construction work on our side being late. From there, we did have some issues caused by suppliers rather than LWK – the worktops provided by Silestone didn’t match and the pop up extractor was incorrectly installed due to very poor manufacturer instructions. It did take three weeks to get these things resolved. However, I wouldn’t expect a full kitchen refit to go perfectly and at all times LWK did their utmost to get this resolved and the person who was looking after the install was, if anything, more upset about the matter than we were . Equally a senior fitter came back several times to address snagging, answer questions and make everything perfect. We now have a great kitchen with which I am delighted and we got a lot more for our money that the equivalent Leicht kitchen.
f pinedo 15/07/2013
“Outstanding Service”LWK came to my assistance when my original suppliers were not willing to help me with what was in fact, a relatively minor issue. The service and after sales care I received from one advisor in particular but also the fitter, was literally above and beyond in my opinion. LWK had no real responsibility to get involved, or go out of their way to help me get the problem sorted but they willing did so when the company who were actually responsible, let me down completely.
I would happily recommend LWK to anyone looking for a quality kitchen and exemplary service – in fact I already have. And next time I move house and need a new kitchen installed, my first and probably only port of call will definitely be LWK. Thanks so much!
Dan Parker 06/06/2013
“Delivered on Commitment”I selected LWK after visiting several kitchen companies based on a number of factors. During the design process their product knowledge and experience was invaluable. They provided expert advice and several high quality designs all free of charge. They also listened to my brief and presented different cost options so I could achieve they best possible kitchen for my budget. Professionalism, I found their pre sales, admin and site management staff first class in terms of communication and customer focus. They always responded to my queries promptly and thoroughly. Execution, they delivered and installed a kitchen that I am very very happy with, navigating several challenges in doing so, dealing with site related issues as well as communicating with different sub contractors.
“Big ideas, big kitchen, big result.”A complete replacement of a 700 sq ft kitchen and an additional 120 sq ft of attached utility room in a 150 year old house is no mean undertaking. Add to that a customer who must have every available gadget and is bordering on O.C.D. when it comes to quality and you will understand the challenge facing LWK. They handled it with true professionalism, from design phase with all the inevitable changes of mind, through the ordering, manufacturing and delivery right up to the final challenging fitting. Yes, there were problems, nothing major but they were all addressed in a timely manner; the end product reflects the enthusiasm of all concerned and the real skill of the various fitters. It was on budget and on schedule so can’t fault that. Negatives, none really, the price reflects the quality of the product, it’s not Smallbone quality but it certainly much superior to Magnet. There was a bit of a lead time but this more than compensated for by having pre-manufactured units. All in all, recommended.
“We have already recommended LWK to our friends and would continue to do so.”From start to finish the service from the team at LWK was gold standard. It isn't everyday you get to design your kitchen, so when you do have the opportunity you want to know you're in the best hands. We felt that every step of the way with this team. From kitchen design through to fit we were delighted with our experience. The design team were professional and came up with lots of ideas to get the ball rolling. This was helpful as we weren't completely clear on the style we wanted to go for - so were looking for inspiration. After a couple of design rounds we were close to the final design of the kitchen. The part was then choosing colours, surfaces, kitchen equipment and the team were very helpful with ordering in samples, taking us to showrooms and guiding us. We loved the contemporary look of the Hacker kitchen which worked beautifully into the space. Our kitchen was implemented five months ago and we have been so delighted. Where there were a few small hiccups as there are with any project of this type - the after sales team have been speedy in resolving this. The team are professional, creative and focused on delivering the best customer experience. We have already recommended LWK to our friends and would continue to do so.
Dani Filer 06/08/2018